
Challenge
Existing Genesis Academy Portal features an outdated user interface, making navigation cumbersome and hindering user engagement and learning retention. Current portal lacks personalized learning pathways and content recommendations tailored to individual user roles and skill levels, resulting in a one-size-fits-all approach that fails to address the diverse learning needs of dealership staff.
Solution
Complete redesign of the portal's UI, focusing on intuitive navigation, organization and responsive layouts to enhance user experience and engagement. Incorporate videos and interactive modules, to make learning more engaging and effective. Introduce personalized learning paths based on user roles and skill proficiency levels. Utilize data analytics & machine learning algorithms to track user progress, identify learning gaps, and deliver targeted content recommendations to address individual learning needs effectively.
Outcome
- 68% Improvement in platform navigation and overall ease of use.
- 80% improved user feedback on improved personalized learning paths
- 61% increase in user engagement and platform interaction











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