Hylo Urgent Care’s original website lacked clear navigation and accessible service information, making it difficult for patients to quickly identify urgent care locations, hours, or treatment options. The outdated design failed to emphasize their walk-in convenience and same-day care capabilities, potentially deterring patients seeking immediate medical attention.

Prioritize user urgency and transparency. Streamlined Navigation menus to highlight walk-in availability, location finders, and common urgent care services. Added service clarity listing treated conditions and on-site capabilities (e.g., X-rays, lab tests). Responsive design for seamless access to wait times, directions, and contact forms on all devices.Trust-Building features including patient testimonials.

• 68% Improvement in platform navigation and overall ease of use.
• 80% improved user feedback on improved personalized learning paths
• 61% increase in user engagement and platform interaction